FAQ's

Q - Can I get a discount if I purchase planners for my Bible study, sports team, staff, my family, etc.?

A - If you are purchasing 5 or more planners in one order, you can get a discount on your group order! Email us at hello@lionandthelamb.co for a discount code based on your quantity :)

 

Q - Do you ship worldwide?

A - Yes, absolutely! 

 

Q - What's your turnaround time? Shipping times?

A - You can expect your items to ship out from our studio in 3 business days. From there, if your order is domestic (within U.S.), you should receive your package within 3-5 business days after shipment. For international orders, delivery times are estimated to be 10-21 business days, but delivery time may vary substantially depending on time spent in customs.

 

Q - I have an issue/question with my order 

A - We would love to help you! Email hello@lionandthelamb.co with any issues or questions regarding your order. Please allow up to 48 hours for a reply. 

  

Q - Do you ever have sales?

A - Yes! Be sure to follow our instagram (@walkbyfaithplanner) and join our email list to have first dibs on our sales.

  

Q -  Can I return/exchange/cancel/change my order?

A - We do not accept returns or exchanges. However, if you are unhappy with your order, please let us know! We would like to make it right.

Orders can be canceled/modified within 24 hours of order placement. Send us an email about it and we'd be glad to help you! Orders that have been shipped cannot be modified or canceled.

 

Q - What about your 14-day money-back guarantee?

A - Within 14 days of receiving your planner, if, for any reason, it is not satisfactory, send us an email at hello@lionandthelamb.co and we will provide a refund, no questions asked. We'll even pay the return shipping cost!

 

Q - I love your mission. Can you tell me more?

A - Absolutely! We have partnered with the Second Chances Dream Center to make a bigger impact for our community and His kingdom. For every planner purchase, we fund 5 grocery bags to be distributed at the Second Chances Dream Center, a ministry serving the homeless in Tampa, Florida.

You can find out more about the Second Chances Dream Center and their  ministry at secondchanceschurch.com

 

Walk By Faith Planner